# Changing Phone Message Options

> **📘 Purpose**  
> This guide walks through changing different phone message options.

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## 🔁 Step-by-Step Instructions

##### 1. Click the envelope icon located to the left of your keypad,  
  
![20250827_172843547_iOS.jpg](https://wiki.actiontarget.com/uploads/images/gallery/2025-08/scaled-1680-/20250827-172843547-ios.jpg)  
2. Click the "Connect" option from the interface buttons located above the keypad.  
  
![20250827_172904438_iOS.jpg](https://wiki.actiontarget.com/uploads/images/gallery/2025-08/scaled-1680-/20250827-172904438-ios.jpg)  


##### 3. The phone will call your voicemail, and prompt for your password.

1. 1. 1. This password is usually your 4-digit employee ID.
        2. If you are having trouble accessing your voicemail submit an [IT Service Desk Ticket.](https://forms.office.com/r/ZxaYictZ6w)

<p class="callout info">Once you have logged in, you can follow the voice prompts and use any of the options below to manage your phone message options: **\*:** Play Messages  
**1:** Change Profile Status  
**3:** Dial a Number  
**4:** Delete all read messages  
**5:** Change Identification Message  
**6:** Mailbox Information  
**7:** Change your Voicemail Password  
**8:** Change your Greeting Message  
**9:** Repeat Prompt  
**\#:** Exit</p>

## 🧠 Additional Notes &amp; FAQ

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> **📅 Last reviewed:** `2025-09-24`  
> **Author:** `Tanner Bench`  
> **Related Tags:** `How-To:`