Shipping Systems Processes involving the systems used in shipping. Starship These are the pages to follow to setup a user in Starship Create connector Setup Printers Setup Print profile Starship Cloud - User Connector Config 1. Double-click on "Starship Online Connector" 2. Click on the "Printing" tab 3. Click on "Configure" 4. Choose the location (s) where the User will be shipping from. You can choose multiple locations. 5. Click "OK" 6. Click on "Save and Restart". Then wait until the Staus shows Connected and the location(s) are in there with Active next to them. 7. Once it looks like below with the location(s)   and the Active showing, you are done here. DO NOT CLOSE the Connector. This MUST STAY OPEN while you are using Starship Cloud. It can be minimized. 8. MINIMIZE the window 9. Open a browser 10. Type in "let.starship.online" and go to the page Log in with your Starship Cloud Username and Password. This should have been emailed to you. 11. Click on the Gear icon 12. Click "New Company" 13. Choose the connector you just created. 14. Click "Next" 15. For Company Name - Your Username (the example below is swithers) For Sage Company Code - LET Click on "Next" 16. Click "Finish" Starship - User Setup Printers Follow these steps to setup the Printers for the user. Typically 2 printers are needed:  Laser Printer Lable Printer The Starship Online Connector on your desktop must be setup and running on your desktop before you can do any of these steps.   1.   Click on "Rate/Ship" 2. Choose the user connector 3. Click on Setup 4. Click on "Printing and Scale" 5. Under Printers choose the Connector you want to add printers to 7. Click on "Add Printer" 8. Select the Printer to add 10. Click Submit 11. Continue until all of the Printers the user will be using are added. Starship Cloud - User Print Profile The Starship Online Connector on your desktop must be setup and running on your desktop before you can do any of these steps.   Printing Profiles are used to print the correct labels and paperwork for each of the different Shipping companies that we use. In Blaine, there are 2 main profiles, one for Truck lines and one for Parcel shipments, although each station can ship both. For purposes today, we are going to Copy the profile  In Starship Cloud click on Setup 2. Click on "Printing and Scale" 3. Click on "Printing Profiles" 4. Click on the Printing Profile you want to copy and then click on "Copy" 5. Choose the connector that you want to create the profile for 6. Name the Profile and choose the printer you want to copy of the user. 7. Click OK and then you are done.   Shipping Create a Starship Shipment with FedEx Freight Page Create a Starship Shipment with FedEx Freight   Navigate to https://let.starship.online/ship/Login     Click the "User ID" field.     Click here.     Click "Sage 100 2021 - 2025"     Click "Create Shipment"     Update the Recipient     Fill out the Recipient Address     Click here.     Click on Transportation   Click "Select a Carrier"     Click "FedEx Freight"     Click this button.     Fill in the Weight, Length, Width and Height     Click "Select a group" based on the Density field next to the Group. Use this table to choose the correct group.     Choose the correct freight class   Open up the pallet     Choose the appropriate group for the package     Click "Freight Class 60"     Click "FREIGHT LTL SHIP"     Click "Run"     Click "Run"     Click "OK"     Shipping to APO, FPO, and DPO Addresses Standard Operating Procedure (SOP) Shipping to APO / FPO / DPO Addresses 1. Scope and Definitions APO / FPO / DPO Military mail destinations. These are handled through USPS regardless of physical overseas location. APO – Army / Air Force Post Office FPO – Fleet Post Office (Navy / Marines) DPO – Diplomatic Post Office Key Rule: All APO/FPO/DPO shipments are treated as USPS shipments , not FedEx, UPS, or DHL. 2. Shipment Type Decision Before quoting or processing, determine shipment type: A. Small Parcel Shipment (Standard Process) Use USPS directly when: Shipment consists of individual boxes Total shipment is manageable (typically < ~10–15 boxes) No palletization required B. Large Shipment (Consolidation Required) Use consolidation when: Shipment is palletized or large volume Example: 1,000 backers + 5,000 targets 20+ boxes USPS direct shipment becomes inefficient or cost-prohibitive 3. Small Parcel Workflow (USPS Direct) Step 1: Prepare Box Data For each box: Measure dimensions (L × W × H) Determine weight Identify contents (if needed for internal reference) Important Rules: Each box must be processed individually USPS does not support multi-box quoting in a single entry Even identical boxes must be entered separately (or calculated once and multiplied) Step 2: Use USPS Rate Calculator Navigate to: USPS.com → Calculate a Price Input: Ship From ZIP Code: 55449 (Action Target) (confirm if needed) Ship To: City: APO / FPO / DPO State: AE / AP / AA (auto-populates) ZIP: Provided by customer (e.g., 09439) Step 3: Enter Package Details For each box: Weight Dimensions Quantity = 1 Repeat for each box OR: If identical boxes: Calculate one box Multiply cost by total quantity Step 4: Select Service Type General guidance: USPS Priority Mail → Preferred for APO/FPO/DPO USPS Retail Ground / Standard → Rarely used for military mail Note: APO/FPO/DPO is technically treated as domestic mail but behaves like international Priority typically offers better reliability Step 5: Calculate Total Shipping Cost Sum all individual box costs Step 6: Apply Markup Apply standard margin: Typical: 10%–20% Step 7: Provide Quote Deliver: Total shipping cost (with markup) Service type (Priority recommended) 4. Large Shipment Workflow (Consolidation Required) Step 1: Identify Consolidation Need Trigger conditions: Pallet shipment Excessive number of boxes High USPS cost or labor burden Step 2: Contact Customer Request the following: “Please provide a stateside consolidation point address and all required routing information for forwarding to your unit.” Step 3: Required Customer Information Customer must provide: Consolidation point address (U.S.-based) Unit information (final destination) Required identifiers (if applicable): TCN number DSN number Unit number Contact name (e.g., John Doe) Any special labeling instructions Step 4: Create Sales Order Ship-To Address Enter consolidation point address Order Notes Include ALL provided routing data: Final APO/FPO/DPO destination Unit identifiers Contact details Any special instructions Principle: More information is always better for downstream handling. Step 5: Create Shipment Placard (Required) Create a document (Word or equivalent) containing: Final destination (APO/FPO/DPO) Unit information TCM / DSN / routing numbers Contact name Step 6: Labeling and Placement For palletized shipments: Print placard Attach: Front of pallet Back of pallet Step 7: Shipment Execution Ship to consolidation point via standard domestic carrier - may be any LTL carrier. After delivery: Consolidator assumes responsibility They route shipment to final APO/FPO/DPO destination 5. How Consolidation Routing Works The consolidator determines final routing based on: Information on placard Sales order / packing slip data Internal military logistics systems Key Insight: You do NOT control final leg routing. Your responsibility is to provide complete and accurate data . 6. Edge Cases and Exceptions A. Customer Insists on Direct USPS (Large Order) Possible but inefficient Requires: Manual calculation of every box Potentially very high cost (e.g., $8,000+) Proceed only with customer approval B. Customer Does Not Know Consolidation Process Guide them: “Please check with your logistics or supply chain contact for a consolidation shipping address and required routing information.” C. Mixed Box Types If boxes differ: Each must be calculated separately No batching allowed 7. Key Rules Summary USPS is mandatory for APO/FPO/DPO No FedEx, UPS, or DHL Each box must be quoted individually Large shipments require consolidation Always collect routing data from customer Always include redundant labeling 8. Quick Decision Flow Is shipment small (few boxes)? YES → USPS direct NO → Go to consolidation Is shipment palletized or large volume? YES → Request consolidation point NO → USPS direct 9. Operational Best Practices Always over-communicate shipping constraints Avoid underestimating labor for large USPS shipments Default to consolidation for anything non-trivial Include redundant routing info on: Sales order Packing slip Physical labels Basic Shipping Quote Training Follow steps in SAGE and StarShip to create a basic quote for shipping to add to a customer quote.