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Filters
See Camfil Lunch and learn Video. For information about how to position and sell filters. See Ho...
Returns
If a customer wants to return items, there's a few things you'll have to consider. The most imp...
Sales Kit Report
Sales Kit Report is a module in Sage that can show you all the different items in a Kit type item...
Out of Stock Items
If an item is out of stock/backordered and you need to know when it's expected to restock, pull...
Marketing/Internal Orders
If you're putting together a quote for marketing, core sales, or any other ATI employees, the fin...
Customer Shipping Accounts
If a customer would like us to ship using their own shipping account, be sure to make a note in c...
Coupons
If a customer would like to apply a coupon to their order, add "/COUPON" as a line item with the ...
Shipping to APO, FPO, and DPO Addresses
Standard Operating Procedure (SOP) Shipping to APO / FPO / DPO Addresses 1. Scope and Definit...
International Orders and Customs Documents
If you're quoting/placing an order for an international customer, there's a few extra steps you...
Amazon Orders
Amazon SOP.webm See the attached video for how to export amazon orders and get them into Sage. C...
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