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Helpdesk (Self Service)
Store
Manufacturing
Power BI
Cybersecurity
Web App User Guides
Using the Systems
Power BI 101
Specific Reports
Learn ATI Concepts
Trouble Shooting Guides
Phones
Printers
Shipping Systems
Processes involving the systems used in shipping.
Sales
How-To Guides
Phishing Attack Examples
Work Instructions
Shop Tracker
Shop Manager
SAGE
ScanForce
StarShip
Other Common Functions
Service Desk
Order Entry
Sales Order Entry is used to create quotes and sales orders for customers. Sales orders and quotes will be searchable inside of Sales Order Entry as long as the order or quote has not been deleted and has not been shipped. For a comprehensive view of all Sales...
Customer Maintenance
Customer Maintenance is the module you will use to look up customer account, find history, invoices, open orders, quotes, and any specific notes on their account. This is also where you will set up new customer accounts. You can get to Customer Maintenance by ...
Starship
These are the pages to follow to setup a user in Starship Create connector Setup Printers Setup Print profile
Shipping
Product Information
Customer Communication
After Sales Items
Custom Targets
Custom Target Power App https://apps.powerapps.com/play/e/default-321af0d9-db62-478a-8ce2-272d3b90a0cb/a/35000c4f-4ff7-4dd6-9cde-d4ded979a3c4?tenantId=321af0d9-db62-478a-8ce2-272d3b90a0cb&hint=443417c6-21e6-4b63-948c-a49c319ac64d&sourcetime=1723215361552
Website
Examples
Welding
Basic Shipping Quote Training
Follow steps in SAGE and StarShip to create a basic quote for shipping to add to a customer quote.
Inventory Management
Manufacturing Documents
Overview Shop SOPs - Shop Operation Documents.pdf
Shop Clock
Overview Shop Clock - Clock in and Out.pdf
Quality Assurance
Creating a First Article QC Template Quality - Creating a First Article QC Template.pdf
Schedule Tab
Overview Shop Tracker - Shop Tracker Schedule.pdf Individual Functions Shop Tracker - Shop Tracker Operator Buttons.pdf Checking in and Out of an Operation Printing Labels Applying a Final Destination after an Operation Fulfilling and Closing a ...
Setup Tab
Overview Creating and Managing Teams Shop Tracker - Creating a New Team.pdf Shop Tracker - Adding a Member to a Team.pdf Shop Tracker - Removing a Team Member From a Team.pdf Managing Batches Creating a Batch Shop Tracker - Creating and Committing B...
Time Tab
Overview Shop Tracker - Time Tab Overview.pdf
Material Tab
Overview Shop Tracker - Material Tab Overview.pdf Loading and Viewing WMs Shop Tracker - Loading and Viewing WMs in Material Tab.pdf The PandD Window Shop Tracker - Requesting a Skid.pdf Shop Tracker - Storing a Skid.pdf Shop Tracker - Checking out ...
Staging Tab
Overview Shop Tracker - Staging Tab.pdf
Schedule Tab
Overview Scheduling Work in the Shop Shop Manager - Scheduling Work in the Shop.pdf Editing the Shop Schedule Shop Manager - Rescheduling a Work Order in the Shop Schedule.pdf Shop Manager - Partially Rescheduling a Work Order.pdf Shop Manager - Remo...
Work Bench Tab
Nesting Tab
Setup Tab
Linking an Operation to a Pool Shop Manager - Linking an Operation to a Pool.pdf
Management Tab
Adding a Work Cell to a Pool Shop Manager - Adding a Work Cell to a Pool.pdf
Capacity Tab
Understanding the Capacity Graph Shop Manager - Seeing the Capacity Graphs Details.pdf Shop Manager - Customizing the Capacity Graph.pdf Manipulating Capacity Moving Resources from One Department to Another Shop Manager - Managing Capacity Exceptions.pd...
Documents Tab
Time Tab
Jobs Tab
WO Data Tab
Tables Tab
The Web App Overview
The Action Target Portal The Web Apps General Functionality