Sales
Customer Maintenance
Customer Maintenance is the module you will use to look up customer account, find history, invoic...
Overview of Customer Accounts
Header Under the header tab you can see: • Customer Name • Customer Number • Country •...
Looking up/Finding a Customer
1. Open Customer Maintenance 2. At the top of the screen you will have the option to type in the...
Creating a Customer
1. Before creating a new customer account verify that an existing account does not already exist....
Credit Hold
Tax Exemption
Login into AvalaraTax compliance software and automated solutions - Avalara Once you have ...
Payment Terms
Dealer Program
If a customer reaches out wanting to be a dealer send them the attached agreement. When you get i...
Wire Transfers
Customer Shipping Accounts
If we are shipping on the Customers Account then we need to flag the customer as "Customer Choice...
Order Entry
Sales Order Entry is used to create quotes and sales orders for customers. Sales orders and quote...
Creating Quotes
Entering quotes is one of the most common tasks we do. Ensuring we accurately quote and get them ...
Turn a Quote into a Sales Order
Entering Sales Orders - Turning Quotes into Sales Orders Customers place order with us over the...
Deleting Quotes and Sales Orders
There is a Utility in Sage to go through and delete Quotes that are expired by a certain date. ...
Creating Shipping Quotes
How to Create a Shipping Quote – Basics Overview summary:This guide walks through the standard p...
Starship AdHoc Rate Quote
Starship Ad Hoc Rate Quote – Sales Team Training PurposeThis guide explains how to generate frei...
Determining Lead Time
Product Information
Customer Communication
After Sales Items
Custom Targets
Custom Target Power App https://apps.powerapps.com/play/e/default-321af0d9-db62-478a-8ce2-272d3b...
Website
Sage Pricing
This is to describe how Sage deals with Pricing. Starting with the item. Each item has a Price C...